Hafemann, Etienne Alessandra, and Carlos Roberto de Oliveira Nunes. “Primary Care Users’ Perceptions of Waiting Room Ambience: Ambience in the Waiting Room”. Journal of Health Care 21 (January 16, 2024): e20238966. Accessed December 5, 2025. https://seer.uscs.edu.br/index.php/revista_ciencias_saude/article/view/8966.