Conflict management in Medicine teaching relationships: an integrative review about aspects, profiles, and teaching techniques
Conflict management in Medicine teaching relationships
DOI:
https://doi.org/10.13037/ras.vol22.e20249626Keywords:
negociação, educação médica, docentes, estudantesAbstract
Conflict is present in health professionals’ daily basis and spreads to Medicine teaching relationships. So, there is a growing need for conflict management training for professionals and students. Despite that, there is still a small content about the teaching of these skills in the medical field, what makes an integrative/systematic literature review necessary. Objectives: Make an integrative literature review on several databases about the implementation of conflict management teaching in the medical field, targeting the national and international literature of the last 10 years. Materials and Methods: A database search was performed using the bases Scielo, Scopus, PubMed and Virtual Health Library with the terms “negotiating” and “medicine”, between 2012 and 2022, applying the inclusion and exclusion criteria. Results: During the initial search, 18.273 articles were found but only 10 of then were selected to integrate this review, creating 3 thematic categories that were discussed separately: Conflict resolution profiles and knowledge of the theme, conflicts’ etiology and teaching models. Conclusions: It is evident the need of its teaching interventions focused in all levels (students, residents and staffs) with a diverse range of teaching techniques and sessions’ structure depending on the public, with the aim to qualify educational and professional spaces. Furthermore, the interventions must pay attention to the prevalence of each conflict resolution profile and the main conflict etiologies.
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